I study what breaks at the boundary between people and intelligent systems — and design the layer that keeps it from breaking.
Human Factors · Information Architecture · Human–AI Interaction · Mixed Methods Research
6 years as Principal User Experience Consultant at Liberty Mutual, leading information architecture and user research for an enterprise platform used by 45,000+ employees across global markets. 4 years building Oak Grove — a multi-market e-commerce platform running on deliberate AI integration.
Master of Science (M.S.) Human Factors in Information Design, Bentley University McCallum Graduate School of Business
Master of Liberal Arts (ALM) Digital Media Design, Harvard Extension School
Bachelor of Arts (B.A.) Biology (Bio/neuroethics) & East Asian Studies (Japan), Brown University
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